Salesforce ADM-261 Exam: A Comprehensive Guide to Success with ITEXAMSTEST Exam Dumps

The Salesforce Salesforce Consultant certification is a globally recognized credential that validates the skills and knowledge required to install, configure, operate, and troubleshoot small to medium-sized enterprise networks. To earn this prestigious certification, candidates must pass the Salesforce ADM-261 exam, which covers a wide range of networking topics, including network fundamentals, network access, IP connectivity, IP services, security fundamentals, and automation and programmability.

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Salesforce ADM-261 Sample Questions

Question # 1

A Global company requires public documents to betranslated into multiple languages.Which implementation should the consultant recommend?

A. Lightning Knowledge
B. Classic Knowledge
C. Salesforce Content
D. Salesforce Files



Question # 2

What is a business continuity challenge in a cloud-based contact center that operates24/7? Choose 2 answers

A. Highly available telecom solution
B. Periodic maintenance windows
C. Server hardware infrastructure rebuilds
D. System software restore after an outage



Question # 3

What is the primary function of a private branch exchange (PBX)?

A. To receive multiple calls at one time
B. To use speech recognition to direct calls
C. To report the caller's background information
D. To mate calls to different agents



Question # 4

The cost of service for Universal Containers' contact centers has steadily increased. Whatsolution should a consultant recommend to help reduce the cost of service in the contactcenters? Choose 2 answers.

A. Enable Chatter for agent collaboration.
B. Create auto response templates for emails.
C. Enable Knowledge in a Service Cloud portal.
D. Enable Ideas in a ServiceCloud portal.



Question # 5

Universal Containers wants to be able to assign Cases based on the same criteria they usefor Live Agent chats. Which feature should a Consultant recommend?

A. Omni-channel Skills-based routing
B. Live AgentQueue-based routing
C. Omni-channel Queue-based routing
D. Case Skills-based Assignment Rules



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